
Seb Legate
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***Be very cautious if you put money on this platform *** The chart on this app keeps freezing! The timers on both the candle and the trade just freeze and there's no way to see what's happening. For this reason I can't commit to putting real money in this account until I can see it's not freezing the chart anymore. Update.... Now the chart keeps refreshing and when it does, it changes my chart time frame and the asset I'm using! Not only that, it switches from demo account to live account!!
75 people found this review helpful
Pocket Investments LLC
December 26, 2024
Dear Seb, thanks for taking the time to leave the review. We're sincerely sorry to hear about your experience. Please check your Internet connection, try to clear the cache, or reinstall the app. If the issue persists, please contact
[email protected] with details of the problems so we can help you resolve them promptly! Pocket Option Team

Olusina Akinpelu
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Worst broker ever! If you want to be successful in trading, DO NOT use this broker. I used them and ended up in regrets. They are very good at freezing charts in the midst of trades. Also, they are experts at manipulating the "Buy" figures in their favor, against the current market figures. It was really late before I could realize this but I'm happy it wasn't too late!
27 people found this review helpful
Pocket Investments LLC
December 26, 2024
Dear Olusina, we're sorry to hear your trading experience is unsatisfying and the frustration caused. We can't influence the chart. Strike prices are dynamic based on liquidity provider parameters. If there are any disputed trades or specific issues, please create a support request on the platform so we can help you promptly! Pocket Option Team

Reagan Kemboi
I am thoroughly disappointed with PocketOption. I have been waiting for my payment for over a month now, and there is absolutely no resolution in sight. Despite contacting customer support multiple times, all I get are vague responses with no concrete timeline or explanation for the delay. As a platform that claims to be trustworthy, this experience has been nothing short.
114 people found this review helpful
Pocket Investments LLC
December 3, 2024
Hi Reagan! We're sorry to hear you didn't receive your withdrawal and apologize for any miscommunication. We have sent you a new message in your existing support request. Please check it and continue communicating with us regarding your withdrawal issue. We look forward to resolving your issue as soon as possible! Best regards, Pocket Option Team